Industrial Process News is happy to announce that Total Clean Services Ltd have been specially selected to receive this issue’s Cleaning Company of the Year in light of their top quality cleaning services and unmatched dedication to excellent customer service.
Total Clean is a family-run business, launched in 1988 by Pedro and Maria Garcia, parents of the current Group Managing Director, Carlos Garcia. Carlos took over the company in 1995 and has led the company to further success and strengthened the reputation of the Total Clean brand. The contract commercial cleaning company is based in London, but has six regional offices around the UK, with more locations soon to be added.
Total Clean specialise in providing first-rate cleaning services across a wide range of business sectors including office cleaning, car showrooms, schools and colleges and medical facilities. They also offer an extensive range of complementary services covering hard floor & carpet cleaning and maintenance, washroom and laundry services, janitorial supplies, window cleaning, waste management and much more. The company is still driven by the goals set by their founders: a drive to deliver cleaning services of the highest quality with integrity, reliability and value; a promise to meet and exceed client expectations and needs; and a commitment to exceed all statutory, regulatory and environmental requirements. Better yet, Total Clean is accredited by a number of industry bodies and associations which mean they are subject to regular inspections and audits, assuring customers that they are getting the best service every time.
An innovative company committed to constant improvement, Total Clean has even specially designed and launched their own cleaning products. The range of products, Total Defence, is extremely high quality, versatile, reliable, and environmentally friendly. The range includes glass cleaners, bactericidal washroom cleaners and even a fogging service which is popular among medical practices during the nal and most imperative stage of cleaning, guaranteeing a fully infection and contamination-free area.
We spoke to Group Managing Director, Carlos Garcia about the philosophy behind Total Clean’s stellar performance, who explained,
“Our values are responsibility, excellence and improvement. Total Clean has thrived as a result of the strict ethos instilled by our founders 30 years ago and these values continue to drive our success today.”
One of the best things about Total Clean is that their cleaners are specially trained in cleaning a wide variety of different buildings and establishments. The setting and location is the very first thing people see when they walk into any establishment, so whether it be a client visiting their solicitor in a law firm, a parent visiting a school for parent’s evening, even a window- shopper walking into a retail outlet, it is crucial the space is clean, clear and inviting to all. Carlos added, “We have a wide variety of clients, for whom we provide different services. In addition to our standard office cleaning London service, we also clean car showrooms, educational facilities and medical practices, where the requirements are extremely rigorous. We also offer window cleaning, specialist hard floor and carpet cleaning, washroom and laundry services and outdoor maintenance. Other services include building and end of tenancy cleaning. Many of our clients, such as medical practices anticipating a CQC inspection, benefit from our deep cleaning service, where we take care of hard to reach areas and spaces that are difficult to access on a day to day basis.”
Almost all sectors can benefit from Total Clean’s services, including commercial offices. In addition to being skilled and highly trained, the cleaners at Total Clean are also able to carry out their work without disturbing the office or surrounding environment. On top of that, Total Clean is flexible enough to accommodate different types of offices, from large office spaces to small SMEs. Whether it is media agencies, law firms, accountants or more, Total Clean take great care to protect their client’s valuable assets by only hiring the most vetted and trustworthy of staff.
Total Clean also services the hospitality sector, where the clientele’s first impression is extremely important, as is the need to keep the premises hygienically clean. Public sector facilities can present challenges with differing building size, locations and purpose, and they often have tight security and rigorous health and safety standards which need to be met at all times. Total Clean’s flexibility and ability to work with a variety of different types of buildings and their cost-effective service means public sector clients can relax knowing they are getting the best cleaning possible without breaking their budgets.
Understandably, schools and other educational establishments require a great deal of cleaning indeed, with both students and teachers benefitting from a clean and uncluttered learning environment. However, another crucial aspect is child safety. As such, all Total Clean staff members are DBS checked before working in schools and even wear uniforms so that they can be easily spotted right away. Medical facilities have extremely high cleaning standards in order to meet the rigorous requirements of the CQC. Total Clean’s operatives are well trained in infection control and their bespoke range of products are specifically designed with this in mind. Total Clean’s fogging service ensures that all surgeries and medical practices are completely contamination free.
In addition, Total Clean pride themselves on their responsiveness, with a team of area and operations managers able to respond to any ad hoc queries or issues immediately, giving their clients additional reassurance of a top quality service.
If you are looking for a new cleaning company to help ensure your company always gives the best impression to your clientele, then be sure to get in contact with Total Clean.