Frequently Asked Questions

What time do you arrive on site?

Are you fully insured?

How often do you clean a site?

Do you have high staff turnover?

Will we always have the same cleaner?

Do your staff receive training?

Yes. All managers and supervisors receive comprehensive training to enable them to manage the sites under their supervision in line with Total Clean’s guidelines and required standards. Each of our cleaning operatives receives comprehensive in-house and in-situ training in all areas required for them to skilfully perform their duties. All Health and Safety issues and key company policies are covered in their initial training and induction.

Are all your staff vetted?

How do we pay you?

Do you supply everything required?

What are your hourly rates?

Will the changeover to Total Clean be smooth?

Can you provide references?

Can you unlock/lock and alarm the building?

Are we issued a cleaning contract?

Can we contact you outside office hours in case of an emergency?