Why Choose Total Clean?
We are totally committed to our customers and to the quality of the service we provide, considering it our primary duty to generate the highest levels of client satisfaction possible.
A seamless transition
Total Clean’s nearly 30 years’ experience has helped us to develop a thorough and well-proven process of contract mobilisation, taking into account all the specific requirements of each client, including:
- site security requirements
- logistics/storage of each building
- health and safety/risk assessments for each site
- recruitment/TUPE transfer of staff, inductions, training and site familiarisation
Each client will have a dedicated Total Clean contact who will manage the transition process, covering:
- client meetings to fully understand each facility and its use
- site meetings to finalise specification of works
- agreement of SLAs and/or KPIs
- production of tailored site specification packs
- initial delivery of equipment and cleaning consumables
Our senior team is fully responsible for the planning and mobilisation stage of a contract, ensuring a smooth switch to using Total Clean’s services.
What our clients say
“Total Clean’s great strength is that they are so good they are completely unobtrusive. Everything is clean every day. Everything is tidy every day. Nothing is lost. And you hardly know they are there. It’s as if it’s all done by magic!”
– Wally Olins, CBE (1935-2014), Total Clean’s first client, whose company remained with us for over 25 years.
“We are so grateful that you were able to assist us with an urgent deep clean over the weekend, without which we would have been unable to see any patients. The clean was fantastic and has really brought our old carpets back to life. Your cleaner is always going above and beyond for us, he ensures any request we give him is actioned immediately and the communication between us is great. Total Clean have always provided us with a great professional service and our clinic is always sparkling clean and smells fresh every day. I would 100% recommend Total Clean to anyone looking for an excellent cleaning service.”
– Lucy Myers, Blossoms Healthcare
“We have worked with Total Clean since November 2011. They are reliable, hardworking and they can always step in at short notice to accommodate anything extra we might need. The management team is very friendly and helpful to work with.”
– Nicole Hart, Dornan Engineering Services
“I would just like to thank you and your colleagues for the very professional service you’ve supplied us during your time with us so far. From first contact, through quotation, providing professional resources and the implementation of a first class service, your staff have been extremely professional and friendly. Your company and staff have very good communication skills which is key to ensuring a good service is delivered.”
– Anthony Bedasee, Rosenblatt Solicitors
“We have been using Total Clean for the last few years and have always been impressed with the dedication to meeting the high clinical standards we require. We have always found them friendly, trustworthy and would recommend them to anyone looking for a reliable team.”
– Vanessa Inglefield, London Bridge Plastic Surgery
“I have never worked with such a wonderful cleaning company. Total Clean are so professional and friendly and go the extra mile without a moment’s hesitation. You should be incredibly proud of what you have created here.”
– Dianne Meyer, Truphone