Better for our associations

At Total Clean, we believe we are better for our associations. We take our responsibilities to service standards and the environment very seriously and have attained an unrivalled number of key registrations, memberships and associations. These require adherence to strict codes of practice and are subject to external audits in order to maintain our compliance.

As testament to our dedication to ensuring our accreditations demonstrate our full commitment to ensuring our clients can rely on our service, we have now upgraded our ISO and OHSAS accreditations to those issued by UKAS. The United Kingdom Accreditation Service (UKAS) is the sole national accreditation body recognised by the British government to assess the competence of organisations that provide certification, testing, inspection and calibration services.

Accreditation by UKAS demonstrates the competence, impartiality and performance capability of these evaluators. In short, UKAS ‘checks the checkers’.

UKAS accreditation ensures that Facilities Managers and their procurement teams can make an informed choice and have confidence in their selection of suppliers.

British Institute of Cleaning Science

We are proud to be Corporate Members of the British Institute of Cleaning Science (BICSc), the largest independent, professional and educational body within the cleaning industry, with over 5,000 individual and corporate members. Its mission is both to raise the standards of education in the cleaning industry, and to build awareness, through professional standards and accredited training, thereby:

  • Protecting the operative
  • Providing a clean and safe environment
  • Preserving assets
  • Promoting sustainability
  • Producing best practice

Formed in 1961, the BICSc was initially set up to raise the profile of the cleaning industry as a profession, and then went on to establish educational standards within the industry. Over the years, the services and training provided by the BICSc have evolved to reflect changes and developments within the sector. Total Clean are always among the first to adopt new standards and methodologies as they benefit our clients and therefore our business as a whole.


ISO Quality Management Policy

ISO 9001 provides a set of standardised requirements for a Quality Management System. Globally, over one million organisations are currently certified to this standard, meaning it is the leader not only in quality management systems, but within all management systems. The overall objective of the standard is to help companies meet statutory and regulatory requirements relating to the service while achieving excellence within their customer service and delivery.

ISO Environmental Management Policy

THE ISO 14001 Environment Management System standard was first published in 1996. It is an internationally recognised system for managing the immediate and long-term environmental impacts of an organisation’s products, services and processes. ISO 14001 is part of the ISO 14000 series and is the cornerstone of the family of standards. It provides a framework for environmental management best practice to help organisations:

  • Minimise their environmental footprint
  • Diminish the risk of pollution incidents
  • Implement operational improvements
  • Ensure compliance with relevant environmental legislation
  • Develop their business in a sustainable manner

OHSAS 18001 Health & Safety Management System

The OHSAS 18001 Health & Safety management system promotes a safe and healthy working environment by providing a framework that helps organisations to develop and implement a policy and objectives, taking into account legal and regulatory requirements. This helps businesses to:

  • Identify and control health and safety risks
  • Reduce the potential for accidents
  • Aid legal compliance
  • Improve overall performance

CO2 Balance

CO2 Balance offers carbon footprint calculation, carbon management and reduction services and an ethical way to offset greenhouse gas emissions through Gold Standard energy efficiency projects. Total Clean subscribes to CO2 Balance as a voluntary extension to its environmental policies – a commitment to reducing our environmental impact is a key principle with this offsetting scheme.

On an annual basis, Total Clean completes an audit and a Greenhouse Gas audit report is generated, including a number of suggestions on how to reduce our impact. Total Clean is then certified as ‘CarbonZero’ for at least a year, and the assessed levels of greenhouse gases are offset by the projects undertaken by CO2 Balance on a global scale.


The Contractors Health and Safety Assessment Scheme (CHAS)

Assessing suppliers’ health and safety competence can be a lengthy and time-consuming process. Suppliers can sometimes meet one buyer’s Health and Safety standards but not another. Being CHAS approved reduces duplication, as suppliers’ compliance is accepted by all CHAS buyers.

Total Clean has been assessed and approved by CHAS, thus demonstrating that we comply with the core criteria of health and safety law, and are approved to work for all CHAS buyers.

Infection Prevention Solutions

Total Clean has completed a Cleaning Partnership Programme with Infection Prevention Solutions, ensuring we fully understand the complexities of cleaning in different healthcare settings. Our cleaning operatives are trained by qualified Infection Control Nurses, providing them with the knowledge necessary to minimise the spread of infection through a healthcare environment. All our cleaning services and healthcare cleaning staff are monitored by Infection Control Cleaning Management on behalf of Infection Prevention Solutions, who undertake Environmental Cleanliness Audits and ATP swab testing at regular intervals.



Organisations simply cannot afford to run the risk of employing contractors who are not able to prove they are sound health and safety policies in place.

Alcumus SafeContractor is a leading third party accreditation scheme which recognises extremely rigorous standards in health and safety management amongst contractors. It is used by thousands of organisations in the UK.

As part of our commitment to delivering a safe and healthy environment for all our employees and all individuals affected by our activities, we are delighted to have achieved the SafeContractor accreditation. This will reassure all our clients of our recognition of our responsibilities in this area.

All our commercial cleaning registrations, memberships and accreditations are your guarantee that our services are maintained at the highest quality levels, ensuring consistent customer satisfaction.


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    What our clients say


    london bride
    We have been using Total Clean for the last few years and have always been impressed with the dedication to meeting the high clinical standards we require. We have always found them friendly, trustworthy and would recommend them to anyone looking for a reliable team.

     – Vanessa Inglefield, London Bridge Plastic Surgery

    Vanessa Inglefield, London Bridge Plastic Surgery