What is included in a typical hotel cleaning and housekeeping service?

A well maintained hotel relies on both cleaning and housekeeping services to ensure that every area is hygienic and welcoming for your guests. These hospitality services are divided into two key categories: hotel cleaning and hotel housekeeping. Here’s a breakdown of what each includes: Hotel Cleaning Duties: Cleaning public areas: Includes cleaning the bar, restaurant, lobby, hallways, and communal spaces. Maintaining bathrooms: Restocking and thoroughly cleaning toilets in both public and guest areas. Cleaning food preparation areas: Ensuring kitchens and food prep zones are sanitised and safe. Outdoor upkeep: Sweeping entrances and outdoor areas to maintain a tidy and welcoming appearance. Floor maintenance: Vacuuming and mopping floors in public spaces and high-traffic areas. Waste management: Emptying bins and removing rubbish from all public areas. Reception desk tidying: Regularly wiping and organising the reception area to maintain a professional look. Hotel Housekeeping Duties: Guests room cleaning: Changing bed linen, making beds, and ensuring all surfaces are wiped down in guest rooms. Bathroom restocking: Replenishing toiletries, towels, and items to keep rooms fully stocked. Floor cleaning: Vacuuming floors in guest rooms and on landings to maintain cleanliness. Laundry services: Laundering and ironing bed linens to ensure fresh, crisp sheets for each guest. Waste management in rooms: Emptying bins and removing any waste from guest rooms. By combining these essential cleaning and housekeeping tasks, hotels ensure that both guest rooms and public spaces are kept in excellent condition.

What are the 7 steps to housekeeping?

Housekeeping follows a standard cleaning process to ensure that guest rooms and public areas are kept clean, organised, and welcoming. The typical 7 key steps are: Preparation: Gather all necessary cleaning supplies and cleaning equipment before you start. Dusting and Surface Cleaning: Dust furniture, light fixtures, and all surfaces. Wipe down high-touch areas like remote controls, door handles, and light switches. Cleaning the Bathroom: Clean and sanitise the toilet, sink, shower, and mirrors. Restock toiletries and replace guest towels as needed. Changing Bed Linens: Remove bed linens and replace with fresh sheets, blankets, and pillowcases. Vacuuming and Floor Care: Vacuum carpets and rugs or sweep and mop hard floors to ensure a clean, hygienic environment. Emptying Bins: Dispose of any rubbish and replace bin liners in the guest room and bathroom. Final Touches: Check for any missed spots, straighten furniture, and ensure the room is properly arranged and welcoming for the guest. These steps ensure a thorough and consistent cleaning process.

What are the different types of hotel cleaning services available?

There are several types of hotel cleaning services available, each designed to meet the specific needs of your property. These include: Daily Cleaning: This is the most commonly used service, where guest rooms and public areas are cleaned every day to maintain hygiene and comfort for guests. It typically involves all the main hotspots of hotel cleaning and can be tailored to suit your need. Weekly Cleaning: This service is often used for longer term stays or rooms that are less frequently used. It typically includes a more thorough deep cleaning , such as deep cleaning the floors, wiping down surfaces, and ensuring everything is properly restocked. Deep Cleaning: A more intensive cleaning process, deep cleaning involves a thorough detailed cleaning of all surfaces and hotspots. It also includes tasks like carpet cleaning, upholstery cleaning, and sanitising areas that aren’t typically addressed in daily or weekly cleaning services. Deep cleaning is recommended periodically to maintain hygiene and prevent wear and tear. Public Area Cleaning: This service focuses on keeping the hotel’s public spaces, such as lobbies and hallways, clean throughout the day. It involves regular cleaning to ensure the areas are presentable and hygienic. Post-Check-out Cleaning: This service is typically performed after guests check out. It includes a thorough cleaning of the room to prepare it for the next guest, including washing linens, deep cleaning surfaces, and restocking supplies. These cleaning services can be customised to meet the needs of your property. Speak to one of our hotel housekeeping experts today to discuss your free quote.

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Hotel cleaning services in London

Running a hotel or B&B is no small task, and neither is keeping it clean. We get it. Your guests expect a spotless experience, and that's where our hospitality cleaning services come in. From the reception to the rooms and everything in between, our hotel cleaning services focus on the little details that make a big difference.

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London's trusted sustainable hotel cleaning company

Our hotel cleaning and housekeeping team understands the unique challenges involved in maintaining a hotel or B&B. We take a personalised approach from the very beginning, thoroughly assessing your specific needs to deliver a housekeeping service that’s perfectly tailored to your venue. Our hospitality cleaning team is always on hand to recommend areas that require regular attention or those that need a more thorough deep clean.

Our commercial cleaning process is committed to sustainability and protecting the environment. We use our own eco-friendly cleaning products, specially selected to be effective while minimising our impact on the planet. With us, you can be confident that your hotel or B&B stays clean and green.

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Key areas to focus on for hotel cleaning

Guest Room Cleaning

One of the most important spaces to maintain, the guest room will be thoroughly cleaned, sanitised, and prepared to feel fresh and inviting.

Lobbies & Public Spaces

We’ll ensure all high-traffic areas and touchpoints are sanitised during peak times throughout the day.

Bathroom Cleaning

We will thoroughly clean and sanitise all bathroom surfaces, including sinks, toilets, showers, and floors, ensuring a hygienic environment.

Floor & Carpet Cleaning

We offer thorough restroom cleaning, from sinks and toilets to mirrors and floors. We make sure your restrooms are hygienic.

Dining Area

During peak hours, it's crucial to keep the dining area clean and ready for guests throughout the day.

Staff Areas

Staff areas should be kept tidy and hygienic, with regular cleaning of surfaces, floors, and high-touch points