OF THE YEAR 2017
We are delighted to announce that we have been awarded Cleaning Company of the Year by Industrial Process News, due to our high standards in cleaning and unmatched dedication to customer service.
Cleaning Agency in Reading
Total Clean has been offering an extensive range of expert commercial cleaning and complementary specialist services since 1988. This length of experience gives all our customers peace of mind that we will deliver a high quality service and meet all their cleaning needs.
We focus on employing the most dedicated and efficient people, and providing top quality training in all areas of cleaning and hygiene to enable us to offer our clients a flexible, bespoke service.
Professional Cleaners in Reading, Berkshire
Our cleaning agency in Reading also covers other areas in Berkshire including Wokingham and Henley on Thames. We’re part of the nationwide Total Clean group, which has its headquarters in London and regional offices around the UK.
Total Clean Reading delivers a first rate commercial cleaning service, alongside a broad range of complementary, expert services including carpet and floor cleaning and maintenance, washroom services, janitorial supplies, waste management and laundry services.
Find your nearest Total Clean location
Everyone knows that building work can be incredibly messy, with dust, dirt and debris left by even the smallest of jobs, often meaning that it’s time to call in the experts when the builders leave. Total Clean’s service ensures that your property will be left spotless in double quick time, ready for you to start using it again.
Rental properties need specialist cleaning after even the best of tenants have moved on. Total Clean’s experience in this area means that we understand the criteria and high standards required from an end of tenancy clean by estate agents and inventory companies, and operate to a set specification for each clean.
Responsive operations team
“Never more than an hour away”
Our operations team prides itself on its timely responsiveness. Our structure gives each client access to a named area manager who can respond to their queries and deal with any day-to-day issues immediately, as well as their regular team of cleaning operatives.
At Total Clean, we take our responsibilities to service standards and the environment very seriously. We have attained several key registrations, memberships and accreditations that require adherence to strict codes of practice and are subject to external audits.
Protecting the environment is in everyone’s interests. At Total Clean we are committed to environmentally-friendly working practices and work hard to raise and maintain awareness among staff and clients.
We have received the ISO 14001 environmental certification which provides a framework of best practice to help organisations. We also subscribe to CO2 Balance as a voluntary extension of our environmental policies and are certified as ‘CarbonZero’ each year as testament to our commitment to offsetting our carbon footprint.
Faced with the dual issues of needing to ensure clients’ premises are pristine and meet hygiene standards, yet wanting to achieve this without causing too much damage to the environment, we decided to develop our own range of exclusive cleaning products.
The Total Defence range includes standard products such as glass cleaner, anti-bacterial surface cleaner, bactericidal washroom cleaner and a floor cleaner, enabling us to be sure that, wherever we work, everything is not only spotless, but hygienically clean too.
Everyone at Total Clean is committed to delivering the highest possible service to all our clients, regardless of contract size. We deliver a thorough, ongoing training and development agenda, designed to enhance job-related performance and ensure our cleaning operatives are up-to-date with the latest innovations in our industry.
All our employees play an active role in ensuring we deliver customer satisfaction without compromise.
The Total Clean quality assurance is delivered both through the way our business is operated and the service we provide to our clients.
We achieve the difficult balance of offering professional services using the latest techniques and products, whilst always incorporating a very personal touch. Client testimonials indicate that we offer excellent value for money and a personalised service that allows us to grow by referral and word of mouth recommendation.