Cleaning Agency in Reading - Total Clean

CLEANING COMPANY
OF THE YEAR 2017

We are delighted to announce that we have been awarded Cleaning Company of the Year by Industrial Process News, due to our high standards in cleaning and unmatched dedication to customer service.

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Cleaning Agency in Reading

Total Clean has been offering an extensive range of expert commercial cleaning and complementary specialist services since 1988. This length of experience gives all our customers peace of mind that we will deliver a high quality service and meet all their cleaning needs.

We focus on employing the most dedicated and efficient people, and providing top quality training in all areas of cleaning and hygiene to enable us to offer our clients a flexible, bespoke service.

Professional Cleaners in Reading, Berkshire

Our cleaning agency in Reading also covers other areas in Berkshire including Wokingham and Henley on Thames. We’re part of the nationwide Total Clean group, which has its headquarters in London and regional offices around the UK.

Total Clean Reading delivers a first rate commercial cleaning service, alongside a broad range of complementary, expert services including carpet and floor cleaning and maintenance, washroom services, janitorial supplies, waste management and laundry services.

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Head Office London
Reading Office

Our services

Builder & End of Tenancy Cleans Reading

Everyone knows that building work can be incredibly messy, with dust, dirt and debris left by even the smallest of jobs, often meaning that it’s time to call in the experts when the builders leave. Total Clean’s service ensures that your property will be left spotless in double quick time, ready for you to start using it again.

Rental properties need specialist cleaning after even the best of tenants have moved on. Total Clean’s experience in this area means that we understand the criteria and high standards required from an end of tenancy clean by estate agents and inventory companies, and operate to a set specification for each clean.

Carpet & Upholstery Cleaning Reading

Let Total Clean’s professional carpet and upholstery cleaning reduce the need for replacement flooring and furniture. Your carpets and furniture play an important role in maintaining a healthy and presentable office environment to your staff and your visitors. Following a routine of regular vacuuming and professional cleaning will ensure they remain both functional and aesthetically pleasing.

Computer & Telephone Equipment Reading

Office equipment can easily become contaminated, particularly with today’s modern practices of eating lunch at our desks and hot-desking. An unclean workplace can be a breeding ground for harmful bacteria and result in high employee absence rates. Total Clean’s specialist service removes the build-up of dirt and bacteria on workplace equipment and ensures our customers’ computers, telephones and other office equipment are clean, dust-free and hygienic.

Deep Cleaning Reading

As part of an agreed schedule of ongoing maintenance for an existing client, or as a one-off service, Total Clean offers a deep cleaning service, which would cover specific areas and elements which may be hard to access on a regular basis.

Grounds Maintenance Reading

Total Clean’s specialist Grounds Maintenance team allows our clients to streamline their contracted services through one provider. We are able to manage and maintain varied landscaping from lawns, shrubbery and hedges through to hard standing and outdoor structures. We tailor maintenance programmes to each client’s requirements, ensuring consistent compliance with your needs.

Hard Floor Cleaning Reading

Hard flooring is one of the most common types of flooring in today’s office and commercial environments. As with carpets, this type of flooring also requires a schedule of cleaning and maintenance to prevent excessive wear and tear. Total Clean can tailor their hard floor cleaning systems to every type of floor surface, including marble, stone, wood and rubber.

Janitorial Supplies Reading

To complement our daily office cleaning services, Total Clean offers a unique janitorial supplies service, providing a full range of equipment and cleaning products at very competitive rates. The service ensures clients never run out of essential supplies, by automatically re-ordering, delivering and placing into stock anything required.

Laundry Services Reading

Total Clean’s laundry processes use high quality soaps and detergents and the latest equipment to deliver an excellent result every time. Catering for all types and size of business, we can develop a bespoke package to suit your needs at competitive rates with fast turnaround times.

Portable Appliance Testing Reading

Portable Appliance Testing (PAT) is an electrical safety test on all portable electrical equipment within the workplace. Total Clean can provide a free initial survey and quotation and will then carry out all PAT reviews and certification with the minimum of disruption. This quick electrical safety test can save lives and reduce the risk of electrical fires at work.

Pest Control Reading

Total Clean offers a 24 hour commercial service, providing the highest standard of effective, environmentally-friendly pest control at a cost-effective price. We can deal with all types of vermin, including rats, mice, cockroaches, bed bugs, fleas and wasps, with on-off treatments or by implementing a maintenance contract, depending on each client’s individual needs.

Pressure Washing Reading

First impressions count; poorly maintained exteriors can harm your business’s reputation with current and potential clients. Using state of the art industrial pressure washing equipment and rotary surface cleaners, Total Clean can help to ensure your business’s premises have the right impact first time and every time.

Washroom Services Reading

Total Clean provides a full range of washroom services including sanitary waste collection and disposal, replenishment of soap dispensers and air fresheners, and the supply of hand dryers and washroom vending machines. Our services all meet our own environmental policies and current legislation and we provide a completely managed service for our clients.

Waste Collection Reading

Total Clean offers specialist services in waste and recycling collection and confidential waste collection and secure destruction. We are extremely proud of our environmental policy and take great care to handle waste safely, whilst maintaining our commitment to protecting the environment.

Window Cleaning Reading

Total Clean provides a wide range of professional window cleaning services for premises large and small, high or low. Our revolutionary Long Reach system enables us to access the most difficult of places with relative ease. With telescopic poles, we can reach up to 70 feet (6 storeys), meaning we can not only clean taller buildings, but can also clean facades, glass roofs, panelling and cladding.

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Our sectors

Car Dealership & Showroom Cleaning Reading

The first impression your showroom or dealership presents to your visiting public is absolutely crucial to the overall impression they form of you as a business. We make sure your vehicles are kept shiny and beautiful and are presented in the best possible way by keeping the whole showroom as sparkling clean as the products it is designed to show off.

Commercial, Office & Contract Cleaning Reading

Total Clean’s business was founded on daily office cleaning nearly 30 years ago. We continue to use highly skilled and trained cleaning operatives to suit the flexible needs of the modern office environment. We have extensive experience in all building types and our cleaning teams use innovative methods and the latest machinery to deliver an unparalleled service.

CQC Compliant Medical Cleaning Reading

We have extensive experience of providing services to a wide range of medical facilities and care providers from within both the NHS and the private sector. High quality hospital and clinic cleaning is a priority in preventing the spread of infection and disease. All our cleaning operatives are trained to deliver a service that meets the cleanliness standards of the Care Quality Commission (CQC), so facilities can be sure that they will shine at any inspections.

Hospitality, Hotel & Pub Cleaning Reading

Using our extensive skills gained across a wide range of sectors, Total Clean can provide a regular service to ensure your hospitality venue looks clean and sparkling, as well as being hygienically clean in all areas. Your clientele will get a great impression of your venue when they first walk in, and continue to be impressed by the ambiance for the duration of their visit.

Professional Practices Cleaning Reading

To professional practices such as accountants, media agencies and lawyers, while image is extremely important, client confidentiality and protection of assets is paramount. Total Clean’s business is built on cleaning and maintaining facilities to exacting standards and we recognise the importance of protecting valuable building assets. Our recruitment process ensures that all team members are thoroughly vetted and trustworthy, and we have an enviably low turnover of staff, allowing for continuity and reliability in the service we provide to our clients.

Public Sector Cleaning Reading

Public sector premises can vary in size, purpose and clientele, but all need to be run smoothly, efficiently and cost-effectively. Many will have tight security and all will be subject to strict health and safety guidelines. Total Clean’s extensive experience allows us to help our clients to achieve a vastly improved and sustained standard of cleanliness, often while reducing costs and giving greater control of budgets.

Retail, Gyms & Leisure Sector Cleaning Reading

The appearance of your retail outlet, gym or leisure facility is crucial in helping to establish and meet your customer’s expectations of your business. We can adapt our contract cleaning services for a wide variety of retailers and leisure facilities, working in partnership with our clients to make their customers’ experience as positive as possible and ensure brand image is maintained.

Schools & Educational Facilities Cleaning Reading

Schools and other educational premises can be particularly demanding environments to clean, with students and staff using all the facilities every day. Keeping a school hygienically clean helps to minimise absence for both students and staff and delivers a better learning and working environment. At Total Clean we understand that security is paramount, so any staff assigned to work in a school are DBS checked and all wear uniforms so they can be easily identified.

Responsive operations team

“Never more than an hour away”

Our operations team prides itself on its timely responsiveness. Our structure gives each client access to a named area manager who can respond to their queries and deal with any day-to-day issues immediately, as well as their regular team of cleaning operatives.

Our accreditations

At Total Clean, we take our responsibilities to service standards and the environment very seriously. We have attained several key registrations, memberships and accreditations that require adherence to strict codes of practice and are subject to external audits.

Environment

Protecting the environment is in everyone’s interests. At Total Clean we are committed to environmentally-friendly working practices and work hard to raise and maintain awareness among staff and clients.

We have received the ISO 14001 environmental certification which provides a framework of best practice to help organisations. We also subscribe to CO2 Balance as a voluntary extension of our environmental policies and are certified as ‘CarbonZero’ each year as testament to our commitment to offsetting our carbon footprint.

Total Defence

Faced with the dual issues of needing to ensure clients’ premises are pristine and meet hygiene standards, yet wanting to achieve this without causing too much damage to the environment, we decided to develop our own range of exclusive cleaning products.

The Total Defence range includes standard products such as glass cleaner, anti-bacterial surface cleaner, bactericidal washroom cleaner and a floor cleaner, enabling us to be sure that, wherever we work, everything is not only spotless, but hygienically clean too.

Our Team

Everyone at Total Clean is committed to delivering the highest possible service to all our clients, regardless of contract size. We deliver a thorough, ongoing training and development agenda, designed to enhance job-related performance and ensure our cleaning operatives are up-to-date with the latest innovations in our industry.

All our employees play an active role in ensuring we deliver customer satisfaction without compromise.

Quality

The Total Clean quality assurance is delivered both through the way our business is operated and the service we provide to our clients.

We achieve the difficult balance of offering professional services using the latest techniques and products, whilst always incorporating a very personal touch. Client testimonials indicate that we offer excellent value for money and a personalised service that allows us to grow by referral and word of mouth recommendation.

Our testimonials

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