OF THE YEAR 2018
We are delighted to announce that we have been awarded Cleaning Company of the Year by Industrial Process News, due to our high standards in cleaning and unmatched dedication to customer service.
Extensive range of professional cleaning services
Providing excellence in commercial and office cleaning services can be largely attributed to three key factors: people, training and flexibility.
Total Clean has been offering an extensive range of expert commercial cleaning and complementary specialist services in London since 1988.
We’re sure that our focus on employing the most dedicated and efficient people, providing top quality training in all areas of cleaning and hygiene and offering our clients a flexible, bespoke service have all contributed to our success.
Responsive operations team
“Never more than an hour away”
Our operations team prides itself on its responsiveness. As well as their team of cleaning operatives, each client has access to a named area manager who can respond to their queries and deal with any day-to-day issues immediately.
Our Head Office is in London and serves the whole of the capital and the surrounding areas. We have six regional offices, which cover the area west of London, the north west of England and northern Scotland, and plan to open many more in the future.
All our offices deliver the same first rate commercial cleaning service, alongside a broad range of complementary, expert services including carpet and floor cleaning and maintenance, washroom services, janitorial supplies, waste management and laundry services.
Find your nearest Total Clean location
At Total Clean, we believe we are better for our associations…
We take our responsibilities to service standards and the environment very seriously and have attained several key registrations, memberships and accreditations that require adherence to strict codes of practice and are subject to external audits.
Everyone knows that building work can be incredibly messy, with dust, dirt and debris left by even the smallest of jobs, often meaning that it’s time to call in the experts when the builders leave. Total Clean’s service ensures that your property will be left spotless in double quick time, ready for you to start using it again.
Rental properties need specialist cleaning after even the best of tenants have moved on. Total Clean’s experience in this area means that we understand the criteria and high standards required from an end of tenancy clean by estate agents and inventory companies, and operate to a set specification for each clean.
Total Clean’s VIP service is available to London-based clients looking for a premier cleaning service in their home. Taking advantage of the skills we have acquired during our long history in the business, customers can be sure that we will clean their homes to the high standards we deliver in offices and medical facilities across the capital, using the best environmentally friendly products.
We also offer a range of concierge services, such as keyholding, property management and more.
Protecting the environment is in everyone’s interests. At Total Clean we are committed to environmentally-friendly working practices and work hard to raise and maintain awareness among staff and clients.
We have received the ISO 14001 environmental certification which provides a framework of best practice to help organisations. We also subscribe to CO2 Balance as a voluntary extension of our environmental policies and are certified as ‘CarbonZero’ each year as testament to our commitment to offsetting our carbon footprint.
Faced with the dual issues of needing to ensure clients’ premises are pristine and meet hygiene standards, yet wanting to achieve this without causing too much damage to the environment, we decided to develop our own range of exclusive cleaning products.
The Total Defence range includes standard products such as glass cleaner, anti-bacterial surface cleaner, bactericidal washroom cleaner and a floor cleaner, enabling us to be sure that, wherever we work, everything is not only spotless, but hygienically clean too.
Everyone at Total Clean is committed to delivering the highest possible service to all our clients, regardless of contract size. We deliver a thorough, ongoing training and development agenda, designed to enhance job-related performance and ensure our cleaning operatives are up-to-date with the latest innovations in our industry.
All our employees play an active role in ensuring we deliver customer satisfaction without compromise.
The Total Clean quality assurance is delivered both through the way our business is operated and the service we provide to our clients.
We achieve the difficult balance of offering professional services using the latest techniques and products, whilst always incorporating a very personal touch. Client testimonials indicate that we offer excellent value for money and a personalised service that allows us to grow by referral and word of mouth recommendation.