Our values

We believe that values shape a company. Total Clean has thrived as a result of the strict ethos instilled in the business by our founders nearly 30 years ago, and these strong beliefs continue to drive our success today.

Responsibility

We’re committed to acting responsibly in everything we do. For our clients, we are a reliable partner. For our employees, we are an attractive, long-term employer. Not only do we act in accordance with the highest professional and ethical standards, we also demand that our business partners, suppliers and other stakeholders meet these standards as well. We also recognise our environmental responsibilities and take every possible step to mitigate our impact.

Excellence

Total Clean’s objective is to deliver cleaning services of the highest quality, meeting the ever-changing needs and expectations of our growing customer base, as well as meeting any statutory and regulatory requirements. For us, excellence means attracting the most talented individuals to our workforce, and giving them all the skills and opportunities they need in order to excel. We take pride in our customer service and strive to provide all our clients with the utmost confidence in all their dealings with us.

Improvement

We listen to our clients all the time, as an integral part of the process in continuously improving our products and the service we deliver. We constantly challenge existing processes and quickly seize new business opportunities. We are always seeking ways to develop, implement and improve the effectiveness of our quality management system, with regular audits and inspections to ensure we are meeting, and exceeding our goals.

 

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What our clients say

 

I have never worked with such a wonderful cleaning company. Total Clean are so professional and friendly and go the extra mile without a moment’s hesitation. You should be incredibly proud of what you have created here.”

– Dianne Meyer, Truphone

Dianne Meyer, Truphone