Total Clean Wins the 2026 BICSc Innovation Award

Total Clean has officially been awarded the Innovation Award at the 2026 BICSc Awards, presented at Whittlebury Park, Northamptonshire, on 17 September. The award recognises MySiteOps, our proprietary operations platform, and confirms Total Clean's position as a leader in technology-driven service delivery within the commercial cleaning UK sector.

What are the BICSc Awards?

The British Institute of Cleaning Science (BICSc) is the largest independent professional body in the UK cleaning industry and the recognised authority on technical excellence and rigorous standards. Its annual awards are widely regarded as the highest accolade available to cleaning and hygiene professionals, and the 2026 programme attracted a record-breaking number of entries from the UK and overseas.

The Innovation Award, run in collaboration with the Cleaning and Support Services Association (CSSA), is judged on results rather than ideas. Entrants must demonstrate measurable improvements in service quality, sustainability, safety and cost effectiveness, together with a better working day for cleaning operatives. Winning against this criteria is a decisive endorsement from the industry's most credible judging panel.

Delivering Excellence Through MySiteOps

MySiteOps brings complete transparency, real-time auditing and seamless compliance tracking directly to our clients. Rather than relying on paper checklists and periodic reporting, clients can see what has been done, when and to what standard, with every site measured against BICSc-aligned methods.

The technology succeeds because of the people using it. Across our 22 regional offices, Total Clean's permanent teams, with a staff turnover rate of just 10%, use the platform daily to deliver consistent, measurable hygiene outcomes on every site we manage.

The BICSc Innovation Award 2026 specifically validates our:

Technology Leadership: A platform that gives clients real-time insight into standards, auditing and compliance across their entire estate.

Operational Consistency: Stable, permanent teams working to BICSc-aligned methods to produce reliable, repeatable results nationwide.

Client-Centric Innovation: Technology developed to solve genuine client needs around visibility, accountability and compliance rather than innovation for its own sake.

The Impact of Industry Recognition

For our clients and partners, this award provides an extra layer of confidence. Being named the BICSc Innovation Award winner means that when you choose Total Clean, you are partnering with a commercial cleaning UK firm whose technology has been assessed and endorsed by the industry's leading professional body.

This win builds on our recognition as UK Contract Cleaning Firm of the Year at the 2026 ACQ5 Global Awards, reinforcing a year of sustained growth and investment. It also strengthens the position of our franchisees, who can now demonstrate to prospective clients that Total Clean's methods and systems meet the highest independent standard in the sector.

A Word from the Team

"Congratulations team Total Clean, we have pulled of an incredible achievement by becoming winners of one of the categories for the most prestigious industry annual BICSc awards. For me It’s our industry equivalent of the “Academy Awards” so a mammoth achievement for us."
- Carlos Garcia, Total Clean

Congratulations to Our Fellow Finalists

Total Clean was shortlisted alongside CleanManager and Berkeley Services UAE, and we congratulate both on their nominations, together with every winner and finalist recognised across the 2026 categories. The awards concluded a full day at the BICSc Exhibition and Conference, and it was a privilege to celebrate alongside the professionals continuing to raise standards across our industry.