If you are currently looking to employ a new office cleaning company, you want to make sure you make the right choice, first time.
As experts in this marketplace, we’ve drawn on our experience and have listed the 5 most important questions to ask the company you are looking to contract.
Here are the 5 short questions, with our insight to help you make the most informed decision:
1). Do you provide an office cleaning service to any other companies similar to mine?
Asking for local examples is a great way to sample the quality of the cleaning companies’ service.
You could get in contact with the local company and ask for their feedback, or even better you could visit the company and take a look for yourself.
2). How long has the business been providing office cleaning services?
Depending on the complexity of your requirements, you may require a cleaning company that has deep experience.
If that is the case, you will want to understand how long the company has been in existence for and furthermore, you may want to enquire about their experience.
Should the cleaning company be relatively new, this is an opportunity for you to consider a performance based pricing model, with short term contracts.
3). What security processes do you have when employing your office cleaners?
It is common practice for professional cleaning service companies to screen their job applicants before employing them.
Office cleaners often have access to property that could be sensitive or valuable, so it is essential that you know that the people you are giving access to have been screened.
4). How do you train your employees?
It is important that office cleaning staff receive intensive training as is the same with your employees. Once a newly hired office cleaning company is on board, they need to provide the proper tools to ensure a professional cleaning service is provided to you and your establishment. Hiring an office cleaning service is almost like hiring your own staff member.
5). How will they handle communication with me?
Communication should be available always to keep track of progress and request by both parties. Utilizing software that enables the cleaning employee to log details, time and date of completed details, inspection results, and work orders. If a problem should arise, real-time action is possible through immediate feedback.
There you go, armed with these questions you should be in a position whereby you can make a good decision on your next office cleaning company.
Here are the questions again, in an easy format for you to copy or print:
Question 1: Do you provide an office cleaning service to any other companies similar to mine?
Question 2: How long has the business been providing office cleaning services?
Question 3: What security processes do you have when employing your office cleaners?
Question 4: How do you train your employees?
Question 5: How will they handle communication with me?