Better for our associations
At Total Clean, we believe we are better for our associations. We take our responsibilities to service standards and the environment very seriously and have attained an unrivalled number of key registrations, memberships and associations. These require adherence to strict codes of practice and are subject to external audits in order to maintain our compliance.
As testament to our dedication to ensuring our accreditations demonstrate our full commitment to ensuring our clients can rely on our service, we have now upgraded our ISO and OHSAS accreditations to those issued by UKAS. The United Kingdom Accreditation Service (UKAS) is the sole national accreditation body recognised by the British government to assess the competence of organisations that provide certification, testing, inspection and calibration services.
Accreditation by UKAS demonstrates the competence, impartiality and performance capability of these evaluators. In short, UKAS ‘checks the checkers’.
UKAS accreditation ensures that Facilities Managers and their procurement teams can make an informed choice and have confidence in their selection of suppliers.
The Contractors Health and Safety Assessment Scheme (CHAS)
Assessing suppliers’ health and safety competence can be a lengthy and time-consuming process. Suppliers can sometimes meet one buyer’s Health and Safety standards but not another. Being CHAS approved reduces duplication, as suppliers’ compliance is accepted by all CHAS buyers.
Total Clean has been assessed and approved by CHAS, thus demonstrating that we comply with the core criteria of health and safety law, and are approved to work for all CHAS buyers.
Organisations simply cannot afford to run the risk of employing contractors who are not able to prove they are sound health and safety policies in place.
Alcumus SafeContractor is a leading third party accreditation scheme which recognises extremely rigorous standards in health and safety management amongst contractors. It is used by thousands of organisations in the UK.
As part of our commitment to delivering a safe and healthy environment for all our employees and all individuals affected by our activities, we are delighted to have achieved the SafeContractor accreditation. This will reassure all our clients of our recognition of our responsibilities in this area.
All our commercial cleaning registrations, memberships and accreditations are your guarantee that our services are maintained at the highest quality levels, ensuring consistent customer satisfaction.
What our clients say
“Total Clean were selected in June 2016 to be the sole cleaning specialist for our new Warrington office. From the initial appointment, we have been pleased with Total Clean’s standard of work, eye for detail, follow up from client feedback and professionalism. We would be very happy to recommend Total Clean.”
– Galliford Try
“Having used Total Clean now for the last eight months, we have found them to be reliable and trustworthy. Cleaning is to a high standard and all the cleaners are very friendly, hardworking and helpful. Nothing is too much trouble for them.”
– Janet Stubbings, Taylor Wimpey North West
“Total Clean’s great strength is that they are so good they are completely unobtrusive. Everything is clean every day. Everything is tidy every day. Nothing is lost. And you hardly know they are there. It’s as if it’s all done by magic!”
– Wally Olins, CBE (1935-2014), Total Clean’s first client, whose company remained with us for over 25 years.
“Total Clean have provided daily cleaning to a high standard following the required specifications for our new MediCentre premises. They ensure regular audits are undertaken of their service and have always dealt with any issues in a prompt manner. We have never had any issues with the service not being manned, cover is always provided for annual leave or any staff sickness so this has never impacted on the work being completed here. Total Clean have been 100% reliable. We are now in our second year of contracting with Total Clean and remain completely satisfied with their service.”
– Julie McCann, Business Manager, Eric Moore Partnership Ltd
“Right from the start, Total Clean were professional and nothing was too much trouble, building a good relationship with all concerned. They handled the situation with TUPE of staff with care and compassion and relieved any fears that our staff had at the time. They understand our strong values on standards and are quick to assist. We would happily recommend them to future businesses.”
– Eddie Stobart
“I would just like to thank you and your colleagues for the very professional service you’ve supplied us during your time with us so far. From first contact, through quotation, providing professional resources and the implementation of a first class service, your staff have been extremely professional and friendly. Your company and staff have very good communication skills which is key to ensuring a good service is delivered.”
– Anthony Bedasee, Rosenblatt Solicitors