Our Values
Responsibility
We’re committed to acting responsibly in everything we do. For our clients, we are a reliable partner. For our employees, we are an attractive, long-term employer. Not only do we act in accordance with the highest professional and ethical standards, we also demand that our business partners, suppliers and other stakeholders meet these standards as well. We also recognise our environmental responsibilities and take every possible step to mitigate our impact.
Excellence
Total Clean’s objective is to deliver cleaning services of the highest quality, meeting the ever-changing needs and expectations of our growing customer base, as well as meeting any statutory and regulatory requirements. For us, excellence means attracting the most talented individuals to our workforce, and giving them all the skills and opportunities they need in order to excel. We take pride in our customer service and strive to provide all our clients with the utmost confidence in all their dealings with us.
Improvement
We listen to our clients all the time, as an integral part of the process in continuously improving our products and the service we deliver. We constantly challenge existing processes and quickly seize new business opportunities. We are always seeking ways to develop, implement and improve the effectiveness of our quality management system, with regular audits and inspections to ensure we are meeting, and exceeding our goals.