Better for our associations
At Total Clean, we believe we are better for our associations. We take our responsibilities to service standards and the environment very seriously and have attained an unrivalled number of key registrations, memberships and associations. These require adherence to strict codes of practice and are subject to external audits in order to maintain our compliance.
As testament to our dedication to ensuring our accreditations demonstrate our full commitment to ensuring our clients can rely on our service, we have now upgraded our ISO and OHSAS accreditations to those issued by UKAS. The United Kingdom Accreditation Service (UKAS) is the sole national accreditation body recognised by the British government to assess the competence of organisations that provide certification, testing, inspection and calibration services.
Accreditation by UKAS demonstrates the competence, impartiality and performance capability of these evaluators. In short, UKAS ‘checks the checkers’.
UKAS accreditation ensures that Facilities Managers and their procurement teams can make an informed choice and have confidence in their selection of suppliers.
The Contractors Health and Safety Assessment Scheme (CHAS)
Assessing suppliers’ health and safety competence can be a lengthy and time-consuming process. Suppliers can sometimes meet one buyer’s Health and Safety standards but not another. Being CHAS approved reduces duplication, as suppliers’ compliance is accepted by all CHAS buyers.
Total Clean has been assessed and approved by CHAS, thus demonstrating that we comply with the core criteria of health and safety law, and are approved to work for all CHAS buyers.
Organisations simply cannot afford to run the risk of employing contractors who are not able to prove they are sound health and safety policies in place.
Alcumus SafeContractor is a leading third party accreditation scheme which recognises extremely rigorous standards in health and safety management amongst contractors. It is used by thousands of organisations in the UK.
As part of our commitment to delivering a safe and healthy environment for all our employees and all individuals affected by our activities, we are delighted to have achieved the SafeContractor accreditation. This will reassure all our clients of our recognition of our responsibilities in this area.
All our commercial cleaning registrations, memberships and accreditations are your guarantee that our services are maintained at the highest quality levels, ensuring consistent customer satisfaction.
What our clients say
“Total Clean’s great strength is that they are so good they are completely unobtrusive. Everything is clean every day. Everything is tidy every day. Nothing is lost. And you hardly know they are there. It’s as if it’s all done by magic!”
– Wally Olins, CBE (1935-2014), Total Clean’s first client, whose company remained with us for over 25 years.
“We have been using Total Clean for the last few years and have always been impressed with the dedication to meeting the high clinical standards we require. We have always found them friendly, trustworthy and would recommend them to anyone looking for a reliable team.”
– Vanessa Inglefield, London Bridge Plastic Surgery
“I write to express my satisfaction with the service you provide. Your supervisor is always very friendly and is much liked by the entire office. He ensures the safety of our team by regularly returning after hours to check that the premises have been left secure. We are very happy with the results achieved.”
– Hannah Wallden, PSL Group Europe
“We are so grateful that you were able to assist us with an urgent deep clean over the weekend, without which we would have been unable to see any patients. The clean was fantastic and has really brought our old carpets back to life. Your cleaner is always going above and beyond for us, he ensures any request we give him is actioned immediately and the communication between us is great. Total Clean have always provided us with a great professional service and our clinic is always sparkling clean and smells fresh every day. I would 100% recommend Total Clean to anyone looking for an excellent cleaning service.”
– Lucy Myers, Blossoms Healthcare
“We have worked with Total Clean since November 2011. They are reliable, hardworking and they can always step in at short notice to accommodate anything extra we might need. The management team is very friendly and helpful to work with.”
– Nicole Hart, Dornan Engineering Services
“I would just like to thank you and your colleagues for the very professional service you’ve supplied us during your time with us so far. From first contact, through quotation, providing professional resources and the implementation of a first class service, your staff have been extremely professional and friendly. Your company and staff have very good communication skills which is key to ensuring a good service is delivered.”
– Anthony Bedasee, Rosenblatt Solicitors