Total Clean’s commitment to growth and continued development has progressed further with the purchase of new 7,000 sq ft premises, which will be developed into exciting, modern offices for the company’s head office in London.
The Total Clean expansion will accommodate our increasing staff numbers as we add to our client services and operations teams.
Established in 1988, and family-run, the principles and ethos on which we were founded remain firmly at the heart of our business. Our core values of responsibility, excellence and improvement continue to shape our company and guide the actions of all our employees. Our new premises will ensure we can continue to offer an extremely effective and responsive service and enable us to maintain the very high level of attention to detail which all our clients expect from us, and which is central to our philosophy.
The unrivalled level of service excellence we offer through our partnership approach is, we believe, the foundation of our 95% client retention rate, the fact that many clients have remained with us for more than 10 years and many come to us via client referral and recommendation.
“The key to success in our business is dealing with clients honestly, with integrity and with an attention to detail that ensures a consistently excellent services. We achieve this by working in partnership with our clients.”
Carlos Garcia, Group Managing Director