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Total Clean takes its responsibilities to service standards and the environment very seriously. We have attained a number of key registrations, memberships and associations that require adherence to strict codes of practice and are subject to external audits in order to maintain our compliance. Total Clean is currently ISO 9001, ISO 14001 and OHSAS 18001 accredited. We are also proud to be Corporate Members of The British Institute of Cleaning Science (BICSc).
British Institute of Cleaning Science
BICSc is the largest independent, professional and educational body within the cleaning industry with over 5,000 individual and corporate members in the UK and Internationally. Its purpose is guided by the following mission: to raise the standards of education and to build awareness of the cleaning industry through professional standards and accredited training, thereby;
Formed in 1961, the Institute was initially set up to raise the profile of the cleaning industry as a profession and then went on to establish educational standards within the industry. Over the years the services and training provided by the Institute have evolved to reflect changes within the industry and Total Clean are always among the first to adopt new standards and methodologies as they benefit our clients and therefore our business as a whole.
ISO Quality Management Policy
ISO 9001 provides a set of standardised requirements for a Quality Management System (QMS). With over 1m organisations currently certified to the standard globally, it is the leader in not only Quality Management Systems, but within all management systems. The overall objective of the standard is to help companies meet statutory and regulatory requirements relating to the service while achieving excellence within their customer service and delivery.
Protecting the environment is of significant interest to all today. At Total Clean we are committed to the protection of the environment and work hard to raise and maintain awareness among staff and clients. To confirm this commitment, environmental management systems and measures have been installed in the business to identify and reduce impacts on the environment including carbon reduction.
ISO Environmental Management Policy
The ISO 14001 Environment Management System (EMS) standard is an internationally recognised environmental management standard which was first published in 1996. It is a systematic framework to manage the immediate and long term environmental impacts of an organisation’s products, services and processes. ISO 14001 is part of the ISO 14000 series and forms the cornerstone of the family of standards. ISO 14001 environmental certification provides a framework for environmental management best practice to help organisations:
OHSAS 18001 Health & Safety Management System
The OHSAS 18001 Health & Safety management system promotes a safe and healthy working environment by providing a framework that helps organisations to develop and implement a policy and objectives, which take into account legal requirements and information such as:
Established in 2003, CO2 Balance offers carbon footprint calculation, carbon management and reduction services and an ethical way to offset greenhouse gas emissions through Gold Standard energy efficiency projects. Total Clean subscribes to CO2 Balance as a voluntary extension to its environmental policies. On an annual basis, Total Clean completes an audit and a Greenhouse Gas Audit report is generated including a number of practical suggestions on how to reduce our impact. A commitment to reduction is a key principle with this offsetting scheme. Total Clean is then certified as ‘CarbonZero’ for at least a year and the assessed levels of greenhouse gases are offset by the projects undertaken by CO2 Balance on a global scale.
Our commercial cleaning registrations, memberships and accreditations are your guarantee that our office cleaning services are maintained at the highest levels of quality, allowing the continued best possible office cleaning service to our clients in London West End, City, Kensington and surrounding areas.
Total Clean…Better by Association